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FAQs

You have questions? We have answers!

Chilliwax Records has something for everyone, We have made a quick cheat sheet to navigate our site!

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Do you sell NEW records?

We sure do! We have a great selection of everything from brand new releases to your favorite classics.  "New vinyl"  features many records from the 90s onward that are newly pressed but were not originally released on vinyl.

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How do I sell my records?

You can call, email or visit. If your collection is less than 100 records, you can bring them in for us to evaluate. No appointment necessary!  We may keep them for a day to ensure we have checked closely and will provide you with a fair offer. If you have a big collection, we can arrange to come to you! 

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Do we sell USED records?

Absolutely! We have 40000+ used records! Duplicates are stored and used to restock daily. All records are cleaned, inspected, sleeved inner and outer before they are put into stock. 

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Do you sell new audio equipment? 

We have a great selection of turntables from Audio Technica, Angels Horn and Project. We have speakers from Edifier and Kanto

We also sell styluses and Cartridges from Ortofon and Audio Technica, and vinyl care and storage products.

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Do you buy records?

All the time! We wouldn't have the wonderful diverse selection we have if we didn't buy collections constantly. 

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Do you buy and sell used audio equipment? 

We do both! Selection varies on what we buy, and everything is play tested and adjusted before we sell it. Like records, please bring your equipment in and we will test it and offer you a fair price. We take turntables, speakers, amps and other stereo components. 

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Can I do a special order?

Sure, we order direct from publishers and distributers weekly! If they have your request in stock, we can get it for you. We will happily backorder as well, but sadly we can't predict if or when it will come in. 

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When is Record Store Day?

There are two events. The main event is sometime in mid-late April. The list comes out usually in late February and we choose our selection based on customer suggestions and our judgement. Then we wait and see what the RSD gods bestow upon us. The RSD Black Friday has a smaller but still awesome list. 

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Can I order a used record you don't have?

We are working on it! We have a new POS system that is designed specifically for record stores. There will be a learning curve for us, but we soon will be able to notifiy you if a used item you request comes in.  

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What do you sell?

Lots of great stuff!

  • New and used records

  • New and used turntables, speakers and other audio equipment

  • Styluses, cartridges and head shells, 

  • Music and Pop Culture tees, hats, posters, stickers, patches, pins, keychains. and more

  • Record storage

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What is Record Store Day? 

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Great question! RSD is a special event to celebrate independent record stores like ours, in Europe and North America. Canada shares a specially curated list with the US, plus additonal Canadian selections. 

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Sound's cool! Where can I find Chilliwax? 

It's easy to look us up on Google Maps, and even if you aren't from Chillliwack, it is worth the trip! People from all over the world are always blown away by our huge seleciton, knowledgable staff, great service and cool vibe. We are located in Downtown Chilliwack on historic Wellington Avenue.. Visit the community shops and check out the trendy 1881 District! 

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